Sceats Care Home – Testimonials

Testimonial for Sceats

Dear Jackie,
I just wanted to congratulate you on being awarded a good rating after the last CQC inspection of care homes.
Good care is so important in Gloucester to my constituents and it is part of what makes a city – looking after our older citizens well.
So thank you for all making a strong contribution to this goal for Gloucester. It is the hard work by all your staff that has achieved this award.
Congratulations and long may you keep the great reputation for Gloucester!
Best regards
Richard Graham MP

Dear Jackie,
Grandad has asked me to write to you on his behalf to express his gratitude for the care he has received, particularly over the last few weeks since we lost Nan. The support given by all of the staff at Sceats has been invaluable and has helped Grandad to cope during a very difficult time. Not only have you supported Grandad, you have helped us as a family. The welcoming atmosphere means Sceats is a home away from home for us all. Your staff are a real credit to you and we can’t thank you enough.

I have seen a picture in my Gran’s room of the carer … and my Gran, so I imagine that they were quite close. It makes me glad that there were people like that looking after her.

My parents have remarked that my Gran was never really a ‘huggy’ person but since being at Sceats this has been brought out of her more. On a good day she was keen to hug everyone.

To ALL the Staff at Sceats,
Thank you for the care and support you gave to Mum over the years she was at Sceats. It was very much appreciated.

I would like to take this opportunity to express our thanks for the care and compassion shown to D. Within a very short time of living at Sceats he classed it as his home and everyone there as his very good friends. He was always telling us he didn’t need time away as he was very happy there. The staff made sure his spiritual needs were met by taking him to the local church on Sundays whenever possible and asking the priest to visit him in the home.

We would like to thank you all so much for the love and care that you gave to our late Mother. It was a difficult decision, 7 years ago, to place Mother into a care home, but from the start we knew we had made the right choice. Mother settled in very well and always remarked on how lovely the food was. We were always made very welcome each time we visited and thank you for always being available to discuss Mother’s wellbeing … We appreciate all the extra measures that were brought in to make her more comfortable and assist in her continued care.

Thank you all for looking after my Father so well in the 12 months he was at Sceats. He settled down very well and … particularly enjoyed his trips out.

In the last few weeks of his life, the love, kindness and care shown not only to him but to the family as well was incredible … Thank you all once again for the amazing care you have in your very happy home.

To Jackie and the team at Sceats,
We wanted to say a huge thank-you for all the love, care and compassion that you showed to M. during his time with you. You all made a difference to the last years of his life.

Thank you also for making us so welcome. We will always have fond memories of all at Sceats.

Mum … could not have been in a better place in her final days. The care and attention she received was over and above that which should have been “in the job description”. Without exception, everyone – from managers, carers, admin, housekeeping and kitchen staff have been incredible to Mum. Nothing was too much trouble and the standard of her care was exceptional. I cannot thank you enough.