The Mount Care Home, Plymouth, Devon – Welcomes You

Meet the Manager – Nikki Ford

Manager The Mount

“Welcome to The Mount –  if you have any questions or would like to arrange a viewing do call me on 01752 665222 or email

Nikki answers your questions

What is important to the people living at your home?

  • To be looked after and well cared for
  • To be as independent as possible
  • The variety of food choices

How is your home unique and different from other care homes in the area?

The Mount is a home with a Christian ethos, and is set in a quiet location with pleasant gardens.

What are some first Impressions from visitors?  What do they say as they look round your home?

Visitors notice that the home is fresh and clean.  They remark on how welcoming, friendly and helpful the staff are.

What are you looking for in recruiting people to work at your home?

  • High standards of care
  • Kindness
  • Patience
  • Pleasant and polite manner

Finally, some extracts from the most recent CQC report which best describe the experiences of people living at The Mount

    • “I feel very safe here, the home is clean and my room is lovely and quiet.” (Resident Quote)
    • “The staff are lovely and kind here, they laugh a lot and make me laugh, and I feel safe.” (Resident Quote)
    • “I give the staff 10 out of 10; they are very patient.” (Relative Quote)
    • “The staff look after us like we are their family, they treat me like their Mum. I am convinced that coming here has extended my life, the care is wonderful – first class.” (Resident Quote)
    • “I am happy here, really and truly at home.” (Resident Quote)